WH Software Knowledge Base

I am getting an Invalid Machine Code? What do I need to do?

Invalid Machine Code:  is an error generated because something has changed on the machine in question, hereby the activation needs to be done again due to this. 

How to Remove Activation for PM7, PHS5, Key Manager & E3 in SLS serverYou need to remove the existing Activation.  To do this follow below screenshots.

Go to C:\Program Files\WH Software\SLS Server, and select SlsAdmin.exe.  Right hand mouse click and select 'Run As Administrator'.


Select the Licence Menu, then Terminate, which will bring up the relevant product.  When you select the require product, it will display Product ID.  Copy Product ID.  Then press Terminate.


You will then see the Termination Code... copy this as it will need to be sent to support@whsoftware.com along with the Company Registered Name so they can remove the existing activation.


Then, select the Licence Menu again, then Delete and paste the Product ID into the field.  Press Delete.


Once the activation has been removed by WH Software, open your product and you will be asked to reactivate, which you can do just over the internet. 


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Last Updated
26th of February, 2018

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