WH Software Knowledge Base

Activation error - other than a (3)

InstaCode Activation Error (3) or not:

When you go to activate, it will show on that window "Activation is required now (3)". And this is what we want it to show, the "(3)" particularly.
If anything other than a 3, e.g. 4, 5, 6, 7 there is a problem.

If it is showing anything other than a (3), this is what you need to do:

You need to remove/delete the "Lic" folder which is located as detailed below under the 9.0 folder.
The location of the 9.0 file varies on the different operating systems. Below details where it can be found on machines:

Windows XP*: "C:\Documents and Settings\All Users\Application Data\WH Software\IC\9.0"**

*Windows XP is no longer supported as it cannot fully support all the features of WH Software products
**The folder "Application Data" above, is a hidden folder. So copy/paste the above path into the Windows Explorer Address Bar.

Windows Vista, 7, 8, 8.1 & 10: "C:\ProgramData\WH Software\IC\9.0"*

*The folder "ProgramData" above, is a hidden folder. So copy/paste the above path into the Windows Explorer Address Bar.

Once you locate the 9.0 folder, in that you will see the folder "Lic". Delete the "Lic" folder. Close the window and go back and open InstaCode.

This time you should see a (3) which will be good to go. So try to activate.




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Last Updated
8th of February, 2018

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