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There were 7 articles found in this category:

  1. questionWH Software products on Virtual enviroments
    WH Software products implement anti-piracy technology that ensures the software can only be activated on a single physical machine. As such WH Software products do not support virtual environments which are not provided stable hardware configurations by their host. All load balancing, dynamic d ...
  2. questionI am getting an Invalid Machine Code? What do I need to do?
    Invalid Machine Code: is an error generated because something has changed on the machine in question, hereby the activation needs to be done again due to this. How to Remove Activation for PM7, PHS5, Key Manager & E3 in SLS serverYou need to remove the existing Activation. To do this fol ...
  3. questionProMaster Hardware - Firewall Software & Devices - TCP Port numbers
    Firewall Software And Devices Firewall software is increasingly popular to help protect from malicious computer attacks. If you are running any type of firewall software you must ensure that it allows ProMaster Hardware to communicate on TCP port 30634 and port 30635. If ProMaster Hardware 7 is ...
  4. questionI can't email quotations out of ProMaster Hardware?
    When selecting to Print Quote / Schedule from Other Tasks when in the Quotes, it depends on the options you have selected within this window. There are two options which disable the ability to Email the quotation. These are: Print Inventory by Supplier for Ordering Print Inventory Installati ...
  5. questionHow to create an account on www.whsoftware.com?
    What you may like to do, is go to our website, and create yourself an account https://activate.whsoftware.com/User/NewAccount.php, this will email you with a link to activate the account and ask you for you to enter your own password for the account. Once this is done you can enter in one of ...
  6. questionI am getting an error message: "Missing DLL file" with Windows 2000. What do I do?
    E3 and ProMaster Master-Keying 7 use advanced graphic routines known as GDI+. For Windows 2000 users, the GDI+ libraries may not be installed on your computer, in which case you must download and install them prior to installing. Do this by downloading the GDI+ redistributable from www.microsof ...
  7. questionCan I have an additional license key for our test server before going live?
    Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this. If you purchase any of our products and generate the license key for your test server then all you have to do is send us an email from ...